We strive to process and ship all orders in a timely manner according to our production timelines or available inventory. We work diligently to ensure that your items are on their way to you as soon as possible. Need to return something? Reach out to us at info@johwacustoms.com with the word "Return" in the subject line along with your order number, and we'll get back to you.  We will not provide refunds for damaged items and will not accept returns 30 days after the date of purchase. Return shipping costs will apply.